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Privacy Policy – Crossbow Gear UK

At Crossbow Gear UK, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

    • Name, billing address, shipping address, email address, and phone number

    • Payment details (processed securely via third-party providers)

    • Purchase history and preferences

    • IP address, browser type, device information, and usage data

2. How We Use Your Information

We use your information to:

    • Process and fulfill your orders

    • Communicate with you about your purchase

    • Provide customer service and respond to inquiries

    • Send you promotional offers (if you opt in)

    • Improve our website, services, and customer experience

    • Comply with legal obligations

3. Sharing Your Information

We only share your personal information with trusted third parties when necessary, such as:

    • Payment processors (e.g., Bank Transfer, SWIFT, Apple Pay, Google Pay, Bitcoin, Cash App)

    • Delivery and courier services

    • Marketing and analytics platforms (e.g., Google Analytics)
      We never sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

    • Remember your preferences and shopping cart

    • Improve website functionality and performance

    • Analyze traffic and usage data for site improvements
      You can manage or disable cookies through your browser settings.

5. Data Storage and Security

Your personal data is securely stored and protected using industry-standard encryption and security protocols. We retain your information only as long as necessary for the purposes outlined above or as required by law.

6. Your Rights

Under UK GDPR, you have the right to:

    • Access the personal data we hold about you

    • Request correction or deletion of your data

    • Withdraw consent at any time

    • Object to or restrict certain data processing activities

    • Lodge a complaint with the Information Commissioner’s Office (ICO)
      To exercise your rights or for data-related inquiries, contact us at:
      sales@crossbowgearuk.co.uk

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. All updates will be posted on this page with a revised effective date.

Contact Us

For any questions about this Privacy Policy or your personal data, please contact us at:
sales@crossbowgearuk.co.uk